OrdrKing

Madina Market Accra

Fresh goods from Accra's bustling market

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Terms of Service

Welcome to OrdrKing!

These terms and conditions outline the rules and regulations for the use of OrdrKing's services.

1. Acceptance of Terms

By accessing and using OrdrKing, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Provided

OrdrKing provides grocery shopping and delivery services from Madina Market and other partner markets in Accra, Ghana.

3. User Accounts

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

4. Orders and Payments

All orders are subject to product availability and confirmation of the order price. We reserve the right to refuse or cancel any order.

5. Delivery

Delivery times are estimates only and cannot be guaranteed. We are not liable for any delay in delivery.

6. Product Quality

We strive to provide the best quality products. However, fresh produce may vary in quality and appearance.

7. Cancellations and Refunds

Cancellations are accepted before shopping begins. Refunds are processed according to our refund policy.

8. Limitation of Liability

OrdrKing shall not be liable for any indirect, incidental, special, consequential or punitive damages.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service constitutes acceptance of modified terms.

Last Updated: November 11, 2025

Privacy Policy

Your Privacy Matters

This Privacy Policy describes how OrdrKing collects, uses, and shares your personal information.

1. Information We Collect

Personal Information: Name, email address, phone number, delivery address.

Order Information: Products ordered, payment details, delivery preferences.

Technical Information: IP address, browser type, device information.

2. How We Use Your Information

• To process and deliver your orders
• To communicate order updates
• To improve our services
• For customer support
• For marketing (with your consent)

3. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access.

4. Data Sharing

We do not sell your personal data. We may share information with:
• Delivery personnel (only necessary information)
• Payment processors
• Legal authorities when required by law

5. Your Rights

You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.

7. Cookies

We use cookies to enhance your browsing experience and analyze site traffic.

8. Contact Us

For privacy-related questions, contact us at:
Email: privacy@ordrking.com
Phone: 053 996 9933

Last Updated: November 11, 2025

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